EZ Lynk, SEZC (“EZ Lynk”, “we”, “us” or “our”) respects your privacy and is committed to
of information we may collect from you or that you may provide when you visit the website
www.ezlynk.com (the “Website”) or use the AutoAgentTM Application (the “App”) and our practices for
collecting, using, maintaining, protecting, and disclosing that information. This Policy also describes our
practices with respect to the cloud-based document management and storage service we provide (the
“Cloud Services”) as well as the Electronic Logging Device services we offer (the “ELD Services”). The
Website, App, Cloud Services and ELD Services are sometimes referred to in this Policy as the
“Services”. This Policy also applies to information we collect from you in email, text or other electronic
messages between you and EZ Lynk.
Please read this Policy carefully to understand our policies and practices regarding your Personal
Information (as defined below) and how we will treat it. If you do not agree with this Policy, your choice
is not to use our Services.
Information We Collect About You and How We Collect It
We collect the following “Personal Information” from users of our Website, App and Cloud Services:
name, phone number, email address, physical address, IP address, and purchase history. Please note that
we do not collect credit card information.
We collect Personal Information directly from you when you provide it to us by registering an account on
our Website, App or Cloud Services. We also collect information automatically when you visit or use the
Website, App, or Cloud Services, including information about your IP address and information collected
from cookies. This information collected automatically may include Personal Information.
Information You Upload to the Cloud Services
All documents, including documents and files containing Personal Information and other personally
identifiable information, such as photographs and videos, which you upload to the Cloud Service remain
your property. EZ Lynk is only a processor, or custodian for the documents or files you store in the
Cloud Services. All documents or files are encrypted in transit and at rest and are safely stored in secure
data centers. You control all access to, and use of, such documents or files. EZ Lynk personnel have no
access to your documents or files, except when explicitly granted by you. EZ Lynk has no knowledge
regarding the content of your documents or files. You are responsible for meeting your obligations with
respect to all Personal Information or other personally identifiable information you upload to the Cloud
Services. EZ Lynk is responsible for providing you a robust, secure document management and storage
Information Collected From ELD Services
When registering as a driver to use the ELD Services, we may collect Personal Information listed above
as well as your driver’s license number and license state. We also collect information about the Cycle
Rules you use, cargo type, and Cycle Restart type.
When registering as a fleet manager to use the ELD Services, we may collect the Personal Information
listed above as well as your carrier’s name, phone number, US Department of Transportation number,
company Cycle Rules, company address and contact information, cargo type and Cycle Restart type. Fleet
managers may also voluntarily provide a photograph while using the ELD Services.
When registering as a technician to use the ELD Services, we collect the Personal Information listed
above as well as the name of your company, company address and company contact information.
Technicians may also voluntarily provide a photograph while using the ELD Services.
If you or your employer has installed one of our Electronic Logging Devices (“ELD”) in your vehicle, or
you are using the App, the ELD or App will collect various types of information concerning your vehicle
and your operations either for you or on behalf of your employer (typically, a fleet manager). For
example, information is collected by sensors built into the ELD installed in your vehicle. The following
information may be collected when using the ELD or App: vehicle information including VIN number,
make, model, location, speed, engine faults, fuel level, driver information, such as driver location, routes
taken, or hours of service, and images and video of drivers, passengers, and persons immediately
surrounding your vehicle. Such information may include Personal Information. Only those who use the
ELDs (you, your employer or fleet manager) may access information collected by ELDs.
Non-Personal Information We Collect
When you use our Website, App or Cloud Services, we use automatic data collection technologies to
collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to, or use of, the Website, App or Cloud Services, including traffic data,
location data, logs, and other communication data and the resources that you access and use on
the Website, App or Cloud Services.
Information about your computer or mobile device and internet connection, including your IP
address, operating system, and browser type.
We also collect diagnostic information about your vehicle. The App is designed to stream and display
information from your vehicle’s computer for you to manage and control. It also allows you to connect
with and share that information with a registered technician to receive remote support concerning your
vehicle. This information includes diagnostic information related to your vehicle’s performance. The
non-personal information we collect helps us to improve our Website, App and Cloud Services and to
deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website, App and Cloud
Services according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
How We Use Your Personal Information
We collect and use your Personal Information for the purpose of conducting our business, performing a
contract with you (delivering our Services to you) and pursuing our legitimate interests, including for the
To present our Website and App and their contents to you.
To provide you with information, products, or services that you request from us.
To provide the Cloud Services to you.
To provide you with notices about your account or subscription, including expiration and renewal
To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
To notify you about changes to the Services.
To allow you to participate in interactive features provided by products or services we offer.
Disclosure of Information
We may share your Personal Information with others, such as our subsidiaries or affiliates, contractors,
service providers, and other third parties we use to support our business and who are bound by contractual
obligations to keep Personal Information secure and to use it only for the purposes for which we disclose
it to them, or a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of EZ Lynk's assets, whether as a going concern or as
part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by EZ Lynk
about our Website, App or Cloud Services users is among the assets transferred. If you are using one of
our ELDs in connection with professional services you perform as a driver, we may disclose your
Personal Information and non-personal information with your fleet manager or employer, to the extent
you are part of, or employed by, such fleet manager or employer. We may also disclose your Personal
Information to comply with a court order, law, or legal process, including to respond to any government
or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property,
or safety of EZ Lynk, our customers, or others. We may disclose aggregated information about our users,
and non-personal information without restriction. We do not sell, trade, or lease your Personal
Information to third parties.
A cookie is a small file placed on your computer by a website that uses the cookie to store
information about your use of the website to help users navigate websites efficiently, as well as
to provide information to the owner of the website. There are two general types of cookies:
session cookies and persistent cookies. Session cookies are only used during a single session
online and will be deleted once you leave a website. Persistent cookies have a longer life and will
be retained by the website and used each time you visit a website. Both session and persistent
cookies can be deleted by you at any time through your browser settings.
When you visit the Website, we may place session and/or persistent cookies in order to improve
your experience by recognizing you when you return to the Website, such as by assigning a
session ID, and to deliver content specific to your interests. We may also allow our affiliates and
ways that we do not.
You may refuse to accept cookies by activating the setting on your browser which allows you to
refuse the setting of cookies. However, if you select this setting you may be unable to access
certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you visit the Website. To find out more about
cookies, including how to see what cookies have been set and how to manage and delete them,
please visit www.allaboutcookies.org.
“Do Not Track” disclosure
Certain web browsers may allow you to enable a “do not track” option that sends signals to the
websites you visit indicating that you do not want your online activities tracked. This is different
than blocking cookies as browsers with the “do not track” option selected may still accept
cookies. We currently do not honor “do not track” signals. If we do so in the future, we will
update this Policy accordingly.
International Visitors and Users
EZ Lynk is located in the Cayman Islands. If you are using the Services from outside the Cayman Islands,
please be aware that any Personal Information you share with us will be stored and/or processed in the
Cayman Islands where we locate and operate our servers and databases. We may also use cloud-based
service providers located in other countries to store information we collect from you, including Personal
Information. By voluntarily sharing your Personal Information with us, you understand that your Personal
Information will be stored and/or processed in the Cayman Islands.
Individuals in the European Economic Area (“EEA”) and Switzerland have certain data subject
rights that may be subject to limitations and restrictions. These rights include the right to: (i)
request access to and rectification or erasure of their Personal Information; (ii) obtain restriction
of processing or object to processing of their Personal Information; and (iii) ask for a copy of
their Personal Information to be provided to them or a third party in a machine readable format.
If you wish to exercise one of the above-mentioned rights, please send us your request to the
contact details set out below. Individuals in the EEA and Switzerland also have the right to lodge
a complaint about the processing of their Personal Information with their local data protection
California Civil Code Section § 1798.83 permits users of our Services that are California residents to
request certain information regarding our disclosure of Personal Information to third parties for their
direct marketing purposes. To make such a request, please contact us using the contact information
We implement appropriate security measures designed to secure your Personal Information from
accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the
transmission of information via the internet is not completely secure. Although we do our best to protect
your Personal Information, we cannot guarantee the security of your Personal Information transmitted to
our Services. Any transmission of Personal Information is at your own risk. We are not responsible for
circumvention of any of our Services’ privacy settings or security measures.
Ads appearing on our Website or App may be delivered to you by advertising partners, who may
set cookies. These cookies allow the ad server to recognize your computer each time they send
you an online advertisement to compile non-personal information about you or others who use
your computer. This information allows ad networks to, among other things, deliver targeted
advertisements that they believe will be of most interest to you. This Policy does not cover the
If you decide to opt-in to our mailing list, you will receive emails that may include company
news, updates, related product or service information, etc. If at any time you would like to
unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the
bottom of each email or you may contact us using the contact information below.
External Links and Third Party Websites
You may find advertising or other content on our Website that link to the websites and services
of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Such external
links and websites are operated by third parties. We do not control the content or links that
appear on these sites and are not responsible for the practices employed by websites linked to or
from our Website. In addition, these websites or services, including their content and links, may
be constantly changing. These websites and services may have their own privacy policies and
customer service policies. Once you have left our Website, we cannot be responsible for the
protection and privacy of Personal Information you provide on other websites. Browsing and
interaction on any other website, including websites which have a link to our Website, is subject
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal
Information from children under 13. If you are under 13, do not use or provide any information on this
Website, App or Cloud Services on or through any of their features or register on the Website, App or
Cloud Services, make any purchases through the Website or App or Cloud Services, or provide any
information about yourself to us, including your name, address, telephone number, email address, or any
screen name or user name you may use. If we learn we have collected or received Personal Information
from a child under 13 without verification of parental consent, we will delete that information. If you
believe we might have any information from or about a child under 13, please contact us using the contact
information provided below.
Retention of Personal Information
We retain your Personal Information for as long as you store documents in the Cloud Services or
remain a customer of the Services provided by the Website or App, and thereafter only for the
period necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is
required or allowed by law, including to fulfil a legal obligation. We do not retain any Personal
Information collected by ELDs installed on your vehicle. Retention of such information is
subject to your employer’s data retention policy.
Changes to Our Policy
We may update this Policy from time to time. When we do, we will post a notification on the main page
of our Website and App and revise the “last modified” date at the top of this Policy. We encourage you to
frequently review this Policy for any changes to stay informed about how we are helping to protect the
Personal Information we collect.
If you have questions or concerns about this Policy, please contact us at: